EPV1012 - Family support and satisfaction with mammography results communication

EPV1012

Family support and satisfaction with mammography results communication

I. Chaari 1, A. Samet 1,*, W. Abid 1, Y. Fourti 1, F. Charfeddine 1, L. Aribi 1, N. Messedi 1, J. Aloulou 1

1Psychiatric department “B”, Hedi Chaker University Hospital, Sfax, Tunisia

 

Introduction: The quality of mammography results communication is critical for patient-centered care. Family support may influence satisfaction with this process.

Objectives: To explore whether family support predicts satisfaction with the communication of mammography results.

Methods: We conducted an online survey of the general female population in Tunisia via a sponsored Facebook campaign (December 2023–February 2024). Participants rated family support (satisfactory vs unsatisfactory) and satisfaction with results communication. Logistic regression was applied.

Results: A total of 278 women participated. The mean age was 46 years (SD 8.9, range 20–84). Most respondents were married (84.9%) and university educated (78.4%). Regarding socio-economic status, 66.5% reported middle income. Concerning communication, the majority received their mammography results face-to-face with a physician (81.3%), while smaller proportions were informed by non-physician healthcare staff (6.3%), by phone/email from a physician (3.0%) or by mail without interaction (0.4%). Other respondents didn’t specify the method. Satisfaction with communication was reported by 74% of women with satisfactory family support, compared to 42% with unsatisfactory support.

Women with satisfactory family support were significantly more likely to report satisfaction with results communication (74% vs 42%, χ² = 6.8, p = 0.009). Family support independently predicted satisfaction (OR = 2.20, 95% CI 1.25–3.86, p = 0.01).

Conclusions: Among Tunisian women, family support is a strong determinant of satisfaction with results communication. Involving relatives in the process could enhance patient experience.

 

Disclosure of Interest: None Declared